PLEASE PHONE US WITH YOUR ENQUIRY
Buying used car parts requires key information about your vehicle - we find that email requests often don’t have the details we need. By TELEPHONING one of our parts experts - they can ask you for the precise information we need, in order for you to make an informed purchase decision..
(01223) 832 656
WE ARE EXPERTS IN USED CAR PARTS
By specialising we have gained a better knowledge of the vehicles we dismantle. Where ever possible we use manufacturer’s own parts information to make sure we supply the correct part for your vehicle.
We have been supplying quality used parts since 1971 and specialising since 2001. To find out more about Charlton Recycled Autoparts click here.
DID YOU KNOW?
The biggest source of frustration for customers & auto recyclers is customers receiving the ‘wrong part’! Nowadays there are so many vehicle ‘variants’ that it is often difficult to be sure exactly what you need. That’s why we ask for the above information. It saves both you & us time & money!
TOP TIPS TO SAVE YOU & US TIME & MONEY
Before phoning or e-mailing us about parts, have the following information to hand (we need this to make sure we identify the correct part for you).
- Vehicle registration number (essential)
- Vehicle make (preferred)
- Vehicle model (preferred)
- Vehicle registration year (preferred)
- Fuel type (preferred)
- Engine code (essential if enquiring about an engine or engine ancillaries)
Buying 2nd hand parts will save huge amounts of money. But remember, they are not new. However, they are all ‘tested’ for correct function.
We do not sell ‘faulty’ parts, except by special arrangement & these parts are not subject to our usual guarantee
We have no way of verifying the mileage of vehicles we receive – we do not normally have the service history or MOT certificate, so we will rely upon the mileage displayed on the odometer.
The most frequently ‘used parts’ problems are:
1. The customer purchases/ orders the wrong part. Parts that look the same aren’t always the same. This is why we always ask for certain information – most importantly your vehicle registration number. Wherever possible also provide any part numbers & engine/ gearbox codes if you have them.
2. The replacement part does not ‘cure’ the problem. For example an engine is replaced but the vehicle continues to overheat. The original problems may have been the cooling system, & this also needs to be fixed. Or oil loss due to a faulty turbo. So unless the underlying problem is fixed the same fault will occur again & ruin the replacement part.
3. The parts received are not as expected. For example, a used engine will often not include the starter motor, alternator, air-conditioning pump, power steering pump or turbo. Sometimes it will also not include the inlet or exhaust manifolds or even the injectors. These parts are usually sold separately, so do not assume that these will be supplied. If you need them, you must ask.
Please also note:
- Used engines & gearboxes are supplied drained of oil & minus the oil filter – you must put new oil (of the correct type) in before you start it.
- A new timing/ cam belt must be fitted to a replacement engine. If you don’t do this & the belt fails, you will invalidate any guarantee. Make sure the new belt is ‘timed-up’ correctly – this is a common problem
